Privacy Policy

Protecting your data is important to us. This policy explains what data we collect, how we use it, and what choices you have.

1. Data We Collect

Data You Provide

• Account information—name, email address, password, and shipping address when you create an account
• Order data – billing address, payment information (which is processed by our payment partners), and order history
• Communications – Messages you send via contact forms, email, or chat
• Marketing preferences – Your consent to receive newsletters and promotional offers

Information we collect automatically

• Device and browser information (type, version, language)
• Pages you visit, links you click, and the duration of your visit
• IP address and approximate location
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Data

• To process and ship your orders, and to provide status updates on your orders
• To respond to your inquiries and provide you with customer support
• To personalize your shopping experience and recommend products to you
• To send marketing emails (only if you have consented—you can unsubscribe at any time)
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations and enforce our terms and conditions

3. How We Share Your Data

We never sell your personal data. We share data exclusively with:

• Service providers—payment processors, shipping providers, email platforms, and analytics tools (under strict confidentiality agreements)
• Government authorities – when required by law or a court order, or to protect our rights and security
• Business transfers – in connection with a merger, acquisition, or sale of our assets (while continuing to ensure the protection of your data)

4. Data Security

We use industry-standard security measures to protect your data: encrypted connections (HTTPS), secure payment processing (PCI-DSS-compliant partners), restricted internal access, and regular security audits. No system is 100% secure, but we do everything we can to protect your data.

5. Your Rights

Depending on where you live, you may have the right to:

6. Cookies & Tracking

We use cookies to keep you logged in, save items in your shopping cart, measure traffic, and personalize content. You can manage cookies through your browser settings. If you disable them, this may limit some features (e.g., checkout, login).

• Essential cookies – required for the website to function (shopping cart, login, security)
• Analytics cookies – help us understand how visitors use the website
• Marketing cookies – used to display relevant ads on other platforms (only with consent)

7. Privacy for Children

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us at contact us, and we will delete it.

8. International Users

If you access our website from outside the country in which we operate, your data may be transferred to and processed in our country. By using the website, you consent to this transfer.

9. Data Retention

We retain your data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once the data is no longer needed, we delete or anonymize it.

10. Changes to This Policy

We reserve the right to update this policy from time to time. Significant changes will be highlighted on our website or communicated to you via email.